Refund & Return Policy

At snackcuisine.org, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review the following return and refund policy.

Return Eligibility

Customers may request a return within the applicable return period from the date of delivery. To qualify for a return, the item must be:

• Unused and in its original condition;
• Returned with original packaging, accessories, and documentation;
• Free from damage caused by misuse, negligence, or improper handling.

Non-Returnable Items

For hygiene and product safety reasons, the following items are not eligible for return or refund:

• Products that have been used, worn, washed, or altered;
• Products with damaged or missing original packaging;
• Products that are no longer in resalable condition;
• Products whose condition affects secondary sale or resale value.

Any returned item that does not meet the above requirements may be rejected and returned to the customer.

Return Shipping Costs

Quality-Related Issues

If the product is defective, damaged during transit, or incorrect due to our error, SNACK CUISINE LLC will be responsible for the reasonable return shipping costs.

Customers should contact our support team and provide photos or evidence of the issue before returning the product.

Non-Quality-Related Returns

If the return is requested for personal reasons, including but not limited to:

• Change of mind;
• Ordering the wrong item;
• No longer wanting the product;
• Personal preference;

the customer is responsible for all return shipping costs and any related fees.

Original shipping charges, if any, are generally non-refundable unless otherwise required by law.

Refund Processing

Once the returned item is received and inspected, we will notify you regarding the status of your refund request.

If the return is approved, the refund will be issued to the original payment method used for the purchase within 3–5 business days after we receive the returned product.

Please note that the time required for the refund to appear in your account may vary depending on your bank, credit card provider, or payment service provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. We may request supporting photos and order details to facilitate a prompt resolution.

Contact Information

If you have questions regarding returns or refunds, please contact:

SNACK CUISINE LLC
22415 6TH PL W
BOTHELL, WA 98021-9705
United States

Phone: 425-995-8884